Privacy Policy
1. Who We Are
This website operates under the domain www.labelgo.net.
Commercial Name: LABEL GO LTD
Company Number: 16592320 (Registered in England and Wales)
Company Address: 4 Raven Road, Unit 1C3-839, London, United Kingdom, E18 1HB
Phone: +90 542 534 10 07
Email: info@labelgo.net
Hosting Provider: Squarespace Inc.
Payment Providers: Stripe, PayPal, Wise, İyzico
At LABEL GO LTD, we value your privacy and are committed to protecting your personal data in accordance with applicable United Kingdom laws and international standards.
2. What Personal Data We Collect and Why
a. Types of Data Collected:
- Identity Data: First name, last name
- Contact Data: Email, phone number, billing and delivery address
- Financial Data: Credit/debit card information (encrypted, processed solely by payment providers)
- Transaction Data: Order history, product preferences, return requests
- Technical Data: IP address, browser type, session duration, page interactions
- Cookies and Tracking Data: Session cookies, analytics, advertising pixels
b. Purposes of Data Collection:
- Order processing and delivery
- Secure payment transactions
- Customer support services
- Compliance with legal obligations
- Improvement of site performance and user experience
- Fraud prevention
- Marketing (only with explicit consent)
3. Cookies
Our website uses cookies to enhance your experience. These include essential cookies, analytics (Google Analytics), preference, and advertising cookies. You can manage cookie settings through your browser.
4. Data Analytics
We use Google Analytics and Meta Business Suite to track anonymized user behavior. This data is retained for up to 12 months and is not used to create individual profiles.
5. Who We Share Your Data With
- Payment Providers: Stripe, PayPal, Wise, İyzico
- Shipping Companies: DHL, UPS, Aras Kargo, etc.
- Hosting Provider: Squarespace Inc.
- Accounting and e-Invoicing Systems
- Analytics Tools
Your data is never sold to third parties.
6. Data Retention Period
- Order and payment records: 6 years for the UK, 10 years for customers in Türkiye (per tax regulations)
- Contact form data: 6 months
- Analytics data: 12 months
- User accounts: Until a deletion request is received
7. Your Rights Over Your Personal Data
Under the United Kingdom UK GDPR and Data Protection Act 2018, you have the rights to access, correct, delete, restrict processing, object, and request data portability. For users in Türkiye, KVKK provisions apply.
To exercise your rights, please contact us at info@labelgo.net.
8. Data Security
- SSL (256-bit) encryption
- Regular security updates
- Secure server infrastructure
- Role-based access control
- Two-factor authentication
- Staff privacy training
9. Data Breach Procedures
In the event of a potential data breach, relevant supervisory authorities and affected individuals will be notified within 72 hours.
10. International Data Transfers
Data may be processed in countries outside the European Economic Area (EEA), such as the USA. In such cases, legal safeguards like Standard Contractual Clauses (SCC) are implemented. Privacy Shield is not a current data protection mechanism and is not included in this policy.
11. Automated Decision-Making and Profiling
LABEL GO LTD does not engage in automated decision-making or profiling with your personal data.
12. Third-Party Data Sources
Data obtained from social media logins or payment providers is processed in compliance with applicable laws.
13. Privacy-Related Communication
For any privacy-related requests or questions:
Email: info@labelgo.net
LABEL GO LTD
4 Raven Road, Unit 1C3-839, London, United Kingdom, E18 1HB
Phone: +90 542 534 10 07
Email: info@labelgo.net
Company No: 16592320 (England and Wales)